Dartmouth Authors

Howard V. Bucknam '58, DESIGNING AN EMPLOYEE INCENTIVE PROGRAM, National Restaurant Association, 1984, 36 pp., $l0.00 (members), $15.00 (non-members). This brief handbook for people in the food service industry outlines the steps one may take to create and implement an incentive campaign for employees that will serve both to increase productivity and have positive effects on profits, sales, expenses, and employee morale. Included are reasons for taking the step to begin with, instructions for designing the program, and examples of types of campaigns. The booklet was written for the National Restaurant Association by Howard Bucknam of MDR Associates- a hospitality management and design consulting firm - and is available only from the Association: 311 First Street, N.W., Washington, D.C. 20001.